My father recently needed to have his carpets cleaned and asked me to recommend someone. Since he is in his 80's
and lives alone, it was important to me to have someone reputable do the job. I had Mike Norris of On the Spot perform
the work because I know Mike personally and I knew I could trust him. The carpets came out looking great and my
father was quite pleased with the job.
Mr. Jeff Widdel
Vice President-Investments/A.G. Edwards& Sons
Michael Norris and On the Spot cleaning service did a terrific job for us! Having older carpets with stained areas from
our dog, our house presented Michael with some unique challenges. He carefully pre-treated each area and did a very
thorough job of cleaning each room. The carpets dried very quickly and we were amazed at how soft and bright our
carpets looked. There were no stiff or dull areas as with past cleanings. The carpets almost looked brand new! The
cost was very reasonable, too. We will most certainly use On the Spot in the future when carpet cleaning is needed.
Thanks for the great work!
Mrs. Nancy Mazur
Teacher/Unit 5 Schools
As a father of two young children and an owner of a dog, our carpets had become quite dirty. I have had other
well-known companies clean our carpets in the past, but I was never completely satisfied with their work or their
personnel. I was about to have our carpet replaced when I found out Mike Norris was in the carpet cleaning business.
My dad is his barber and Mike had done work for him, so I thought I would give carpet cleaning one more try. To my
surprise, the carpet looked and smelled like brand new...WOW, that was a huge savings! Mike is a true professional
and I could not have been happier with his work.
Mr. Jason J. Heitz
President/Contractor's Disposal Inc.
We are very pleased with Michael's service. Being a sorority house with 40 girls, there are a lot of high-traffic areas.
Michael did a fantastic job of cleaning the carpets and the furniture looks like it is brand new. We also had a recent
water leak in our basement. Michael was called and he responded quickly to resolve the matter in one day. It is my
pleasure to recommend Michael Norris for all your carpet and upholstery cleaning. He is easy to work with having a
wonderful, pleasant personality.
Ms. Sharon Houser
House Director/Delta Zeta Sorority
Mike did a great job on a tough, high-traffic area in our basement. The carpet looks great and he did a great job of
removing a tough pet stain. Many thanks for giving us clean carpets that I trust my kids to play on.
Mrs. Theresa Miller
Le Roy, IL
With four kids and a dog, our carpet had become heavily stained. Mike Norris of On the Spot Carpet Cleaning did an
amazing job for us. Since I had never used his company before, I wasn't sure how the carpets would turn out. From
the time he arrived to give me an estimate to when he finished and thanked me for my business, Mike was very
thorough. The carpets came out looking wonderful and I would recommend him to anyone.
Mrs. Claire Norton
Catering Manager/Panera Bread of Central Illinois
On the Spot did a wonderful job cleaning both the home I listed for sale and the home I purchased. Mike got the
cleaning job done very efficiently and did a superb job of removing stains I thought would never come out! I would
definitely use Mike's services again and again.
Mrs. Tami Moore
Our law firm recently had Michael Norris of On the Spot clean our carpeting which had many stains. He did a very fine
job and the carpeting looks like new again. It was indeed a pleasure to do business with him as he possesses all the
qualities one is looking for...he's efficient, professional, pleasant to work with, and he does quality work.
Mrs. Ann Moyer
Secretary to John W. Yoder/Yoder Law Office
Before using On the Spot, I had used two different companies to clean my carpets. I wasn't really satisfied with either
one of them, but they were both large, well-known national franchises and I just assumed that all carpet cleaners were
basically the same.
I met Mike Norris when he was giving out free bottles of his spot remover door-to-door in Hawthorne Hills. Since I liked
the non-pushy way he presented himself, I decided to give him a try.
To my pleasant surprise, the job he did was far superior to the other cleaners I had used...it was obvious that he took
the extra time needed to make the carpets look great. His price was a bit higher than the other guys, but his service
was a much better value because I was completely satisfied with the results
Mrs. Debby Schell
|*Testimonials listed above are from individuals only. On the Spot is not endorsed by the employing firms of any individuals listed in this section.
After four years of showroom traffic, our ceramic tile and vinyl had become hopelessly dirty. No amount of
self-cleaning was working so I called Mike from a personal referral. The floor now looks almost brand new, saving us
the expense and hassle of redoing the floor at this time. Thanks Mike!
Mike Norris of On the Spot Carpet Cleaning performed an extraordinary job on the carpeting and flooring in our
flooded basement after the rains from Hurricane Ike. At first, I was highly doubtful that restoration would be an option.
Mike inspected the flooded area and with great care explained the plan of action needed towards a full restoration.
The entire drying process took just a few days, which included not only the carpeting but the padding underneath, the
baseboards, and the walls. I was totally amazed with the equipment used for the water extraction and drying process.
Each day Mike used great care and detail to evaluate the work being done and kept me updated as the drying job
The service On the Spot provided was very professional and was a pleasant experience. I highly recommend On the
Spot Cleaning for your carpet cleaning needs, and especially carpet and flooring restoration needs resulting from
Mr. Steve Durnan
We have been extremely pleased with the work and service of On the Spot Carpet Cleaning. We had several bad
carpet stains, one from chocolate milk shake, and they disappeared after the carpet cleaning. We are happy to
recommend a company that performs in an excellent fashion.
Mr. & Mrs. Jim and Karen Snow
My sump pump malfunctioned, resulting in my basement being partially flooded. Mike Norris arrived within one hour of
receiving my call and did a fantastic job of getting my basement dry before any of the walls, wallpaper, or base trim
In my experience of owning my own business for 33 years, I was pleased to find that Mr. Norris proved to be a hard-
working, honest individual who you don’t always see in today’s self-gratifying world. In this case, the customer’s
satisfaction came first and I would recommend him to anyone, regardless the size of the job.
Mr. Mark Thoennes
Owner/Creative Kitchens & Baths
On the Spot Carpet and Upholstery Cleaning (and Mike the owner/operator) saved the day for me. I was moving into a
house with a little more wear damage and spotting than expected. The first cleaner to visit was not able to make a big
Mike was recommended to me by my realtor as "someone who had worked miracles" for others and he was able to
quickly squeeze me into his schedule. He took the time to show me the concern, tell me what he was going to do, and
show me the progress and the changes. After seeing his work, I immediately signed him up to do the rest of the house!
He did all the work himself and there was no mess! Except for the clean carpet, I could not tell he had been there. I
would highly recommend him to anyone who thought they had a tough problem that could not be cleaned or those who
want really clean carpets.
We recently had Mike Norris of On the Spot clean the carpeting and upholstery in our office. Everything looked great
when Mike was finished and everyone at the office was pleased with the results.
I have recommended Mike Norris of On the Spot to others because of the quality of his work. I appreciate the fact that
he is careful inside my home and takes the time to do a thorough cleaning...as opposed to cutting corners while trying
to set some type of carpet cleaning speed record.
Owner/Shawna Wenger Interior Design Inc.
I could not be more pleased with the professionalism, attention to detail, and the overall appearance of my carpets
after today's visit. I am amazed at how great my home looks as a result of your work today. It was affordable and well
worth it. Thank you so much for taking your time and making sure the job was well done. You even helped me move
things that I did not consider in the process. Thank you so much. Your services will be a regular part of my caring for
Tracy L. Bovee, Ed.S., LCPC
Individual, Group, and Family Therapy